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Technical Details
The Cisco Unified Communications Solution integrates voice and data systems into a single network, providing a foundation that enables small and medium-sized companies to enhance the way they do business.
The Cisco Unified Communications Solution consists of three major components:
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Telephony and Desktop applications
Cisco Unity and Cisco Contact Center enables businesses to improve operational efficiency and enhance customer satisfaction.
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Call control applications
Cisco Call Manager and Call Manager Express editions extend telephony features and functions to the converged IP network, while providing support for applications such as unified messaging, multimedia conferencing, collaborative contact centers, and interactive multimedia response systems.
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Endpoint devices
Cisco Unified IP phones, easily connect to a converged IP network. This enables users to quickly and intuitively place phone calls, plus utilize the phones' display screens for a variety of new business applications such as inventory management, time and attendance, emergency alerts, and more.
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Tech Details for Unified Communications 500 Series
The Cisco unified communications 500 series for small business is an easy to use all in one unified communications solution for organizations with 50 users or less. This device includes voice, data, video, basic security, wireless and management all in one platform.
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